Updated on 1 February 2019

How to buy

How do I buy something from Kitco?

To buy precious metals from Kitco, you need to first open a Kitco account if you do not already have one. For instructions, see "How do I open a Kitco account?".

Once you open an account, you can buy precious metal products in three different ways:

  1. Online
    • The Kitco online store is open 24 hours a day, seven days a week
    • Sign into your Kitco account
    • Click the appropriate tab for your product category (gold, silver, platinum, palladium or rhodium)
    • Choose your currency (USD or HKD)
    • Refresh the page or click Refresh Price to see the latest prices
    • For each product that you want to buy, enter the quantity and click the corresponding Add to cart button
    • After you have completed shopping, click the yellow Checkout button
  2. Over the telephone
    • Call (852) 2827-7800 to buy over the telephone
    • Our business hours are from 9:00 a.m. to 5:30 p.m. HKT, Monday to Friday (except Hong Kong public holidays)
  3. In person
    • Visit our retail store at Floor 5L, Centre Mark II, 305-313 Queen’s Road Central, Hong Kong (see map)
    • Our business hours are from 9:00 a.m. to 5:30 p.m. HKT, Monday to Friday (except Hong Kong public holidays)

NOTE: The ordering process is time sensitive. Our prices are updated live, as the market rates change.