Updated on 1 February 2019

Selling physical products

What products can I sell to Kitco?

Kitco currently purchases all products that you bought from us in the past. To find out if we currently buy the product that you intend to sell, please visit Sell Bullion in our online store or call (852) 2827-7800.

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Is there a minimum amount of precious metals that I must sell?

There is no minimum amount of physical precious metal products that can be sold to Kitco.

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How do I sell my coins or bars to Kitco?

To sell us any gold, silver, platinum or palladium product, you must be an existing Kitco customer with an active account. You also need to have purchased products from Kitco in the past. If you meet these criteria, call (852) 2827-7800 to make an appointment, and bring your products to our retail store (see map) at the appointed time.

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When is the price of my sale locked in?

Your sale price is locked in when our customer service representative receives your products.

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Can I ship my coins and bars to Kitco?

No, products to be sold to us cannot be shipped to us. You must bring your products to our retail store at the appointed time.

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How will I be paid for physical products that I sell to Kitco?

You can choose to receive your payment from Kitco by one of the following means:

In observance of guidelines issued by the Joint Financial Intelligence Unit (JFIU), and in keeping with international industry standard practices, Kitco (Asia) Limited will not send payments to or receive payments from any third party. Payments can only be sent to or received from individuals listed in your Kitco account.

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How long will it take for me to receive my payment?

Payment is sent within two to five business days of your transaction being processed. Depending on the method of payment you choose, it may take up to ten business days for you to receive it.

However, note that settlement time may vary due to statutory and bank holidays, increased market activity or size of the transaction.

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