Updated on August 22, 2013
Kitco respects your privacy.
All Personal Information held or collected by Kitco is protected in accordance with the requirements of the Ordinance. This means Kitco will never willfully disclose individually identifiable information about its customers to any third party without a customer's consent.
Collection of Personal Information
In order to use certain services offered by Kitco, it is necessary to first register on Kitco’s website or to complete an application form.
Kitco will collect adequate, but not excessive, Personal Information for lawful purposes directly related to its services.
Kitco will not collect any personal information pertaining to individuals except when specifically and knowingly provided by such individuals.
Use of Information Gathered
All Personal Information provided to Kitco by its customers is held with the utmost care and the strictest of security, and will not be used in ways other than those consented to.
Kitco may share non-personal aggregate, or summary information regarding its customers with its business partners or other third parties, however Kitco does not sell or share any information at the individual customer level.
Your IP address is maintained solely for administrative and technical purposes.
Use of Personal Information in Direct Marketing
Kitco intends to use your Personal Information for direct marketing of precious metal related products and services but cannot do so without your consent. As such, please note the following:
a) the Personal Information used for this purpose includes your name, postal address, email address and phone number;
b) the Personal Information provided by you will be used by Kitco for the purpose of direct marketing, which will include offers, promotions, advertisements and surveys regarding precious metal related products and services;
c) the direct marketing materials described in sub-paragraph b) may be provided directly by Kitco (Asia) Limited, or by any of its parent companies, subsidiaries or other related entities.
d) Personal Information may also be transferred to Kitco (Asia) Limited’s parent companies, subsidiaries or other related entities for their use in providing you with the direct marketing materials described in sub-paragraph b);
You may indicate your objection at any time if you do not wish for Kitco to use your Personal Information for direct marketing as described above. To do so, please follow the opt-out procedure described below.
Kitco puts control over communications directed to you where it belongs: in your hands. Every time Kitco collects Personal Information about you, you can:
Use of "Cookies"
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the website uses to track the pages you have visited. The only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites.
Kitco has security measures in place to protect the loss, misuse and alteration of the Personal Information under its control. All of Kitco’s employees are aware of its security policies. Customer Personal Information is made available only to selected employees who need to have access to it in order to complete your order.
Access to and Control over Personal Information
You can do the following at any time by emailing Kitco at email@example.com:
a) Inquire about what Personal Information Kitco has about you.
b) Request access to any of your Personal Information.
c) Update, change or make corrections to your Personal Information.
d) Request that Kitco delete any of your Personal Information.
e) Express any concerns that you have about Kitco’s use of your Personal Information.
For security reasons, a faxed or scanned copy of photo ID may be required to make certain changes.
If you have any questions regarding Kitco’s privacy statement, the practices of this website, or your dealings with Kitco, you can contact:
Kitco (Asia) Ltd.
Tel: 852 2827-7800
Fax: 852 2827-7899